Lincoln Financial Launches New Pension Plan Member Experience

RADNOR, Pa .– (COMMERCIAL THREAD) – Lincoln Financial Group (NYSE: LNC) today announced the launch of its new pension plan members website, offering intuitive navigation and innovative tools to help plan members plan and achieve retirement income.

New mobile-friendly design Not only provides a simple and secure digital experience, but gives plan members a clear picture of their retirement journey, including easy access to information that can help them meet their target income goals or increase their contributions in one click.

“Through our newly redesigned site, plan members can access relevant personal information and streamlined plan transactions, all designed to drive positive results,” said Sharon Scanlon, senior vice president of customer experience, solutions for the producer and operations of the pension plan services at Lincoln Financial Group. “Through research, user analysis and usability testing, this new digital experience is designed to help meet the ever-changing needs, wants and expectations of plan members, and help them save money.” for the retirement they envision.

According to the Lincoln Financial Group Retirement power 2021 Nearly eight in ten American workers have been motivated to reassess their finances, careers and retirement in the wake of the pandemic, according to a study.1 The newly improved site helps pave the way for those looking to improve their financial outlook, with digital tools and features that encourage participants to engage more with their accounts, regularly check progress, and take action to help improve retirement preparation.

New features of the participant site include:

  • My targetSM tool: This personalized digital calculator helps plan members estimate their retirement income and determine if they are on track for retirement. Eight in 10 employees say they want to know more about their retirement plans,2 and offering the right tools, like retirement income projections and calculators, can help employees understand how to make more informed savings decisions, and the ability to make changes to keep them on track. .
  • Investments: New, easy-to-understand investment charts help participants understand where their money is allocated and how their account has grown over time. Charts provide context on the importance of consistency, even in times of market volatility. And research shows that educating an employee about an employee’s personal situation, with real numbers, motivates them to take action: 78% of employees say they would be motivated to save more for retirement (or start saving. ) if they felt more confident about saving and investing decisions.3
  • My next steps: While planning for retirement may seem complicated, My Next Steps make it clear to plan members what steps they need to take to help improve their retirement preparation. Small steps like meeting with a retirement advisor and updating beneficiaries can help give plan members the confidence and assurance that their savings could generate adequate income when needed.
  • Mobile-friendly navigation: Participants can now manage their account anytime, anywhere with an adaptive mobile design, while continued investments in cybersecurity help secure plan and participant information.

In addition to increased functionality, the new online experience also includes an online content center with videos, articles and tools to help attendees learn about financial topics that are important to them. The site also offers unique access to Lincoln WAY well-being, an online financial wellness solution. Balancing financial priorities is a leading cause of worker stress, with an overwhelming 90% of full-time employees in the United States expressing concern about some aspect of their financial well-being.4 Providing direct access to financial wellness tools can help participants break down barriers and allow them to better plan and work towards their financial goals.

“At Lincoln, we have the opportunity and the responsibility to help every participant we serve not only save for their future, but also help them balance their financial needs today,” said Scanlon. “Our new online experience helps achieve this goal, making it easier for participants to get a clear picture of their overall financial situation and to take the positive steps needed to secure their future. ”

About Lincoln Financial

Lincoln Financial Group provides advice and solutions that help people take charge of their financial lives with confidence and optimism. Today, more than 17 million clients trust our expertise in retirement, insurance and wealth protection to help them achieve their lifestyle, savings and income goals, and protect themselves. against long-term care expenses. Based in Radnor, Pa., Lincoln Financial Group is the trading name of Lincoln National Corporation (NYSE: LNC) and its subsidiaries. The company had $ 322 billion in account values ​​as of September 30, 2021. Lincoln Financial Group is a committed corporate citizen that is included in leading sustainability indices, including the Dow Jones Sustainability Index North America and FTSE4Good. Dedicated to diversity and inclusion, we achieved 100 percent perfect scores on the Corporate Equality Index and the Disability Equality Index, and we rank among the top Newsweek The most responsible companies. Learn more about: follow us on Facebook, Twitter, LinkedIn, and Instagram. Subscribe to email alerts on


1 Lincoln Financial Group Retirement power 2021 to study

2 Lincoln Financial Group Retirement power 2021 to study

3 Lincoln Financial Group Retirement power 2021® study

4 Lincoln Financial, Monthly Consumer Sentiment Survey, May 2021

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